Privacy policy
Last updated: May 29, 2026
Yuchen Technology (Shandong) Co., Ltd. ("we", "us", or "our") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, our commercial and industrial partners, with a professional B2B browsing and procurement experience (the "Services"). Our platform is supported by Shopify, enabling the secure delivery of these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal and corporate information when you visit, use, submit inquiries (RFQs), or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
1. Personal & Corporate Information We Collect or Process
When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or your corporate purchasing entity. We may collect or process the following categories of information depending on how you interact with our technical divisions:
Contact & Corporate Details: Including your name, job title, corporate domain email address, business phone number, WhatsApp account ID, company name, billing address, and physical shipping/delivery address.
Commercial & Financial Information: Transaction details, preferred B2B payment confirmation methods (such as T/T bank wire details or Letter of Credit frameworks), and billing data necessary to process custom manufacturing contract orders.
Inquiry & Technical Communications: Information you include in your RFQs (Request for Quotes), blueprint uploads, custom software integration specifications (e.g., for biometric terminals), or technical support inquiries.
Device & Usage Data: Information about your device, browser, network connection, IP address, and how you navigate our industrial category divisions.
2. Information Sources
We collect information from the following professional sources:
Directly From You: When you submit an inquiry form, request a factory-direct quote, communicate with our sales engineers via email/WhatsApp, or sign up for corporate updates.
Automatically Through the Services: From your device when you browse our product catalogs, utilizing technical cookies to optimize your site performance.
From Our Infrastructure Providers: Securely via Shopify and verified business analytics tools operating on our behalf.
3. How We Use Your Information
We utilize the collected data strictly within a legitimate commercial trade framework:
Fulfilling B2B Contracts & Inquiries: To process your RFQs, supply comprehensive technical datasheets, arrange international freight shipping (FOB, CIF, EXW), and manage bulk manufacturing orders.
Professional Communication: To provide rapid engineering and sales support, manage our long-term business relationship, and deliver technical firmware update alerts.
Security & Fraud Prevention: To ensure safe B2B transactions, verify corporate purchasing identities, and protect our intellectual property from malicious activities.
Legal Compliance: To comply with global export control laws, international trade regulations, and customs clearing requirements.
4. How We Disclose Information
We do not sell your corporate or personal data. We disclose information only to legitimate third parties under strict confidentiality clauses:
Service Providers: With Shopify and verified industrial fulfillment partners (freight forwarders, customs brokers, and technical IT managers) to execute cargo delivery.
Corporate Affiliates: Within our unified corporate structure to streamline manufacturing and engineering coordination.
Legal Obligations: To comply with standard regulatory, customs, or valid law enforcement requests during global shipping and clearings.
5. Data Security, Retention & International Transfers
Please be aware that while no digital architecture is completely impenetrable, we implement robust, industrial-grade data security protocols to protect your technical blueprints and corporate data.
As a global manufacturing partner headquartered in China, the data you submit will be securely transferred, processed, and stored outside your home country. For European Union (EU) or United Kingdom (UK) clients, all international transfers are executed via recognized compliance mechanisms, matching standard contractual frameworks. We retain your data only as long as necessary to maintain your active B2B account, honor factory warranties, or fulfill legal commercial obligations.
6. Children's Data Disclaimer
Our Services are designed exclusively for B2B industrial procurement and commercial enterprises. We do not knowingly collect or market to individuals under the age of majority.
7. Your Rights and Choices
Depending on your regional jurisdiction (such as GDPR in Europe), you have absolute rights to access, correct, update, delete, or port the personal information we hold. You may opt out of our technical marketing newsletters at any time by utilizing the "unsubscribe" link embedded in our emails.
8. Contact & Corporate Identity
Should you have any questions about our compliance practices, this Privacy Policy, or if you would like to exercise your data rights, please contact our data compliance office directly at our official manufacturing hub:
Corporate Entity: Yuchen Technology (Shandong) Co., Ltd.
Official Corporate Email: sales@618yuchen.com (For all official privacy, commercial, and technical queries)
Verified Physical Address: Room 204, Building 13, Meilihui, No. 2000 Wangyue Road, Shizhong District, Jinan City, Shandong Province, China (Zip Code: 250000)